5 Step Order Process
1. Add items to cart and upload necessary text (or logos if needed)
- Complete online check out process (billing/shipping address/payment)
- ALL ORDERS ARE SUBJECT TO APPROX. 5-6 BUSINESS DAYS PRODUCTION TIME ONCE ARTWORK IS APPROVED (dependent on quantity and item)
2. Order Confirmation is sent to customer via sales order
- Grand total ($) for order is provided including all fees and delivery (if applicable).
3. Artwork setup based on information and or any logos provided by the customer. Final approval must be given by the customer to proceed with the order. Customer MUST check all spelling and layout to ensure everything is correct.
4. Upon approval, the order goes to production/assembly.
5. Order proceeds to shipment where everything is packed up or the customer is notified to pick up the order.
How to Send Artwork
Our team of skilled artists will ensure that your logo and text looks great when printed on your product. Just send us what you have and our team will make sure to work with you on providing a quality imprint for your product. Keep in mind that vector files will make your order go through faster. You will receive a proof for approval prior to production. If you have any questions, please call 1-800-387-3138.
Preferred Art File Types (For all items on website)
- Ai or EPS (vector line artwork)
Accepted Art File Types (not suitable for plaques, glass, crystal and acrylic)
Please be sure to doublecheck spelling, grammar, layout, and design before approving artwork.
If we produce work that has been approved or provided and contains errors after production, then you are responsible for full production costs (setup charges, printing, and materials), as well as the cost for producing the work a second time, if you request us to do so.
*PLEASE NOTE: ALL PANTONE COLORS MAY VARY DUE TO DIFFERENT DYE LOTS AND SHOULD BE REGARDED AS APPROXIMATE SUGGESTIONS*